After lots of heated discussion it looks like we are stuck with the finish on the pool unless we pay another $7000 to upgrade to the glass finish that we know we choose even though it is not written down anywhere. The pool company are not even saying that it is possible that they could have made a mistake and the boss from Queensland Family Pools blatantly lied saying he doesn't even carry the samples of the glass finishes in his case. Funny that when we saw them when he came for his consultation. he knows he has stuffed up but is too arrogant and stubborn to admit it and obviously it is our fault for not double checking and knowing what it was we ordered. I pointed out to him then if he doesn't carry the glass samples with red in it how did we know it existed and that that is what we thought we had decided on when we had never seen it in the first place? He had no answer to this. I despise liars and people who can not admit that yes perhaps a mistake has happened.
We are not trying to get something for nothing we just wanted the finish we know we picked. We are kind of backed into a corner now as there isn't another $7k in our budget as the bank were covering the cost of the pool in our loan so I guess the only option now is to see what the water looks like once the chemicals are run through it today and move on with life. Hopefully it is dark blue and not pale as I can probably life with that. Lesson to self - don't simply trust that because someone is good at making pools that they are good with paperwork and transferring what was discussed on to your contract. I'm more annoyed at myself than anything because all along I had a feeling something wasn't right but I let it go rather than pursuing it and now its come back to bite me on the bum. Fingers crossed we like it once its all done, however I do feel like holding back the final measly $1000 just to be spiteful but that isn't the true me at work. I did tell him that I know and really he knows that he has stuffed up and that karma will take care of it.
On a more positive note the lawn has been laid by the turf company and looks beautiful, what lovely guys there were too. Sandy slightly over ordered what we needed so we have got lawn in places we didn't intend to but for now but it does look lovely and will keep the weeds at bay. Now we simply have to give it a good watering in so lots of fun to have playing in the sprinklers.
It's going to be a very low key Christmas, a quite one at home some simple food and plenty of rest, taking time to enjoy our new home and even the pool!! Oh but we better buy and assemble the BBQ from Masters first.
A novice's journey from vacant block to dream home with Metricon Brisbane. We wish to share this exciting project with friends and family along with others building a home. We hope by sharing the detail of our build process that this blog will inspire and support other first time, inexperienced, virgin home builders.
Tuesday, December 20, 2011
Monday, December 19, 2011
Too Good To Be True
Well we get home this weekend and the pool is full of water but........................ it's not looking the correct colour it's very green....start to worry a little bit......have another look this morning in the daylight.......no it's still the wrong colour....feeling disappointed and starting to get paranoid.......send of email to pool company.......get email back "don't worry once the chemicals go in it will be the lovely shade of BLUE you asked for.......BLUE! BLUE! WHAT DO YOU MEAN BLUE!?.........panic get angry get super angry......IT IS SUPPOSED TO LOOK BLACK......phone call to pool company..............AAAAAAAAAARRRGGGHHHHHH they have put the wrong finish on the pool it is written in the contract incorrectly.......AARRGGHHH AGAIN!!!
I explained that it is not up to us to know what finish gives what colour water and we have to trust they have it right.......NOT HAPPY AND WHAT ARE YOU GOING TO DO ABOUT IT?....... the big boss is not back until lunch time as he is mid flight coming back form Melbourne. So we are no quietly stewing in our own juices with a pool full to the brim of water (at our expense) with a finish we did not ask for.
Can they take it off and re do it or are we stuck with it now?
I am devastated I didn't want blue, its simple ruined it for me if it can't be rectified I never want to look out of my windows again! (Milking it now) - I'm not that upset but it will take a lot to get over it if it can't be changed- I'm also unsure how we go ahead from here as it is our word against theirs I think we what can do because its in the contract and we signed it but it is not what we agreed to at the time when we planned the pool. Help and suggestions anyone?
I explained that it is not up to us to know what finish gives what colour water and we have to trust they have it right.......NOT HAPPY AND WHAT ARE YOU GOING TO DO ABOUT IT?....... the big boss is not back until lunch time as he is mid flight coming back form Melbourne. So we are no quietly stewing in our own juices with a pool full to the brim of water (at our expense) with a finish we did not ask for.
Can they take it off and re do it or are we stuck with it now?
I am devastated I didn't want blue, its simple ruined it for me if it can't be rectified I never want to look out of my windows again! (Milking it now) - I'm not that upset but it will take a lot to get over it if it can't be changed- I'm also unsure how we go ahead from here as it is our word against theirs I think we what can do because its in the contract and we signed it but it is not what we agreed to at the time when we planned the pool. Help and suggestions anyone?
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Really Dark Finish Like This Is What We Wanted |
Friday, December 16, 2011
What A Busy Day
It was a big day yesterday. The rain clouds threatened we got some drizzle and in the surrounding suburbs it rained and rained and rained but somehow over our house despite the dark clouds we had a miracle and it stayed dry. Thank you God.
The bobcat arrived early and started leveling out the ground. He then had to make a quick detour to help a guy in another digger a few blocks away as he got himself severely bogged and almost tipped over. Luckily t was all sorted very quickly and he was soon back to work on our site. The top soil got delivered and this was spread around now making a lovely level site ready for lawns and garden beds to be done today and Monday.
Around lunchtime the sofa from King furniture arrived. We now have a spare sofa so the plan is to move the little sofa from upstairs to my office at work and put the old family sofa in the leisure room. Should be fun carrying those up and down! (Hmmmm).
2.30 and the pebblecrete crew turned up. We were their forth job of the day and they were there until 6pm just go go go. Not a very talkative bunch but they got the job done. Initially the pebblecrete looked like pea green soup until they washed it off and now it looks slightly pale green with flecks of black and red. It really looks like a pool now.
The waterfall wall is yet to be rendered and we a wondering if they do that before they fill the pool with water which would make more sense than waiting until after.
Today the pebblecrete gets acid washed and then the process of filling the pool begins. It will take up to two days to reach the desired level so by Sunday it should be full to the top. Chemicals and pool start up is then scheduled for next week. The weather forecast isn't brilliant but Christmas and Boxing day they are forecasting sun so we make take the plunge very quickly just so we can christen the pool.
The bobcat arrived early and started leveling out the ground. He then had to make a quick detour to help a guy in another digger a few blocks away as he got himself severely bogged and almost tipped over. Luckily t was all sorted very quickly and he was soon back to work on our site. The top soil got delivered and this was spread around now making a lovely level site ready for lawns and garden beds to be done today and Monday.
Around lunchtime the sofa from King furniture arrived. We now have a spare sofa so the plan is to move the little sofa from upstairs to my office at work and put the old family sofa in the leisure room. Should be fun carrying those up and down! (Hmmmm).
2.30 and the pebblecrete crew turned up. We were their forth job of the day and they were there until 6pm just go go go. Not a very talkative bunch but they got the job done. Initially the pebblecrete looked like pea green soup until they washed it off and now it looks slightly pale green with flecks of black and red. It really looks like a pool now.
The waterfall wall is yet to be rendered and we a wondering if they do that before they fill the pool with water which would make more sense than waiting until after.
Today the pebblecrete gets acid washed and then the process of filling the pool begins. It will take up to two days to reach the desired level so by Sunday it should be full to the top. Chemicals and pool start up is then scheduled for next week. The weather forecast isn't brilliant but Christmas and Boxing day they are forecasting sun so we make take the plunge very quickly just so we can christen the pool.
Wednesday, December 14, 2011
Tuesday, December 13, 2011
Fences, Pool Gate ..... Swimming?!
After resigning ourselves to the fact that the pool will not be ready for Christmas we got a call from the pool builder telling us that if the weather holds our pebblecrete will be done this Thursday 15th Dec. Apparently another job they are on is not ready for action so we have been bumped up the list. On site today there is a frenzy of activity as everyone is scrambling to get the fences around the pool finished by the end of today so the certifier can come tomorrow and hopefully give us the thumbs up for Thursday. Its mad I tell you, we have mud and bogs everywhere and we are all putting tarps down so the work can be done without getting mud on the pavers and the fencing. The boys have been pushing hard and the latest up date is that the glass fencing is finished and the aluminium slat fence should be done by lunchtime. Awesome job. I will post pictures once I have some.
Get your togs and goggles at the ready!
Get your togs and goggles at the ready!
Saturday, December 10, 2011
Swimming By Christmas?
We might be in our pool if the rain holds off or eases up long enough to firnish the pavers. They had it 80% finished yesterday then the fencing is scheduled to start Monday but everyone is behind due to the weather. If the pebblecrete gets done on the 22nd as planned at least we can put water in throw in some chlorine a have a swim. The pool guys will then come in the new year to do the chemical set up for real. Here's hoping for some warm sunny days as we also have booked the bobcat, top soil and turf to come this week.
Telstra finally connected the phone and the technician came out to look at the oven, it was a loose wire to the fan so it wasn't cooling down- nice simple fix thankfully.
We are starting to list things for our 90 day service - so far its only minor things like stains or marks on the paintwork but there is one thing that has me confused the toilets full and half flush buttons are on different sides in our toilet to the others so I'm not certain they have been fitted properly, this will be going on the list.
Telstra finally connected the phone and the technician came out to look at the oven, it was a loose wire to the fan so it wasn't cooling down- nice simple fix thankfully.
We are starting to list things for our 90 day service - so far its only minor things like stains or marks on the paintwork but there is one thing that has me confused the toilets full and half flush buttons are on different sides in our toilet to the others so I'm not certain they have been fitted properly, this will be going on the list.
Thursday, December 8, 2011
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