Friday, February 24, 2012

Metricon Visits

Finally after a couple of increasingly more urgent and slightly more irate emails to the service and maintenance dept at M the Qld Building Manager paid us a visit this morning to assess the drainage (or lack of) issues.
After listening to our concerns, looking at the photos of a water logged yard and examining the site he agreed that we actually need 4 more gully/land drains and a retaining wall between us and out right handside neighbours (who are at frame stage now with M). The retaining wall was originally included in the building plans but was never constructed so M will install this at no cost after discussing the potential land levels with the site supervisor to assess how high it needs to be. As for the land drains Metricon's plumber will come and do these for us and Metricon have agreed to split the cost 50-50. We felt this to be a fair arrangement as if the engineer had recommended additional drainage in the first place we would have had to pay for it all anyway and if we hadn't got M involved we would have also had to foot the bill. Hopefully the plumber can come and do the drains for us the week after next and then at last we can finish the landscaping.

The moral of this story is always get the builder to come out and look at potential issues, stay calm and be reasonable, state your case clearly and tell them how you would like to see matters resloved and then hopefully you get a win win situation.

1 comment:

  1. We have taken much from your experience and has helped us during our own build. Thanks Jane